Customer Satisfaction Questionnaire for 2025(MRG)

  • Dear Valued Customer, Thank you very much for purchasing our products. Kindly complete the following survey on or before January 31, 2026, and share your valuable comments or suggestions regarding our products and services. Your feedback will help us serve you even better in the future.

  • Company*

  • Name*

  • Department&Position*

  • Part 1. Quality

  • 1. Physical properties/Chemical properties*

    • Satisfied
    • Average
    • Unsatisfied
  • 2. Producibility*

    • Satisfied
    • Average
    • Unsatisfied
  • 3. Appearance*

    • Satisfied
    • Average
    • Unsatisfied
  • 4. Stability*

    • Satisfied
    • Average
    • Unsatisfied
  • 5. Packaging and Shipping reliability*

    • Satisfied
    • Average
    • Unsatisfied
  • 6. Harzardous content*

    • Satisfied
    • Average
    • Unsatisfied
  • Part 2. Delivery

  • 1. In time delivery*

    • Satisfied
    • Average
    • Unsatisfied
  • 2. Leadtime*

    • Satisfied
    • Average
    • Unsatisfied
  • 3. Capability*

    • Satisfied
    • Average
    • Unsatisfied
  • Part 3. Service

  • 1. Manners*

    • Satisfied
    • Average
    • Unsatisfied
  • 2. Reaction*

    • Satisfied
    • Average
    • Unsatisfied
  • 3. Problem solving*

    • Satisfied
    • Average
    • Unsatisfied
  • 4. Reaction of problem solving*

    • Satisfied
    • Average
    • Unsatisfied
  • 5. After-sales*

    • Satisfied
    • Average
    • Unsatisfied
  • Part 4. Competitiveness

  • 1. Innovations*

    • Satisfied
    • Average
    • Unsatisfied
  • 2. Continuous improvement*

    • Satisfied
    • Average
    • Unsatisfied
  • 3. Comprehensive competitiveness*

    • Satisfied
    • Average
    • Unsatisfied
  • Part 5. Others

  • Comment: